Please read through the FAQ page and also run through the order checklist on the home page because there is lots of detailed information there. There are videos and pictures of how to check your frames and also of the locks that are compatible prior to ordering.
If you still have questions, it may be best to please email pictures of your locks and frames and floor track with a ruler in the pictures so we can see frame shape/dimensions to firstname.lastname@example.org and we will get back to you asap. This is preferred because it can be hard to describe frames over the phone! lol
We can be contacted on 0431 908 929 for any other questions.
Please note there may be delays returning calls in October-December 2023 because we are product testing in remote WA- we will return your calls asap but best to email as we have satelitte internet every night.
Modern Pet Doors Team.